Field Applications Engineer

Duluth - Georgia - United States - Industry - Automotive - Operations & Maintenance - Other

Brunel is currently seeking two Field Applications Engineers for our client. Positions will based in Duluth, GA.

    Feel free to contact

    Cindy King, Account manager

    Apply now

    About this role

    Responsibilities: Positions will support clients in performing field service, remote phone support and system build support withing manufacturing plant environment. Willing to train on proprietary systems;

    • Performs site surveys, installations, maintenance and repairs on company products;
    • Determines site and equipment requirements; outlines interdependencies;
    • Understands customer goals; identifies consequences of various solutions. Develops installation plan, and escalation plan;
    • Configures systems hardware, software and network components;
    • Assembles and integrates system/product and verifies system/product operation;
    • Uses proactive monitoring procedures to identify problem prevention opportunities;
    • Provides customer with overview of installation activity, site-specific information and access to appropriate contacts;
    • Conducts customer training; organizes and presents information to convey major points clearly and persuasively;
    • Maintains a high level of customer satisfaction by clarifying customer needs and ensuring that they are met;
    • Handles customer-relations problems promptly and appropriately, escalates issues according to established procedures;

    Specific Accountability: 20% mechanical/electrical ability to perform installs, maintenance and repair of company equipment. 80% programming of system hardware, software and network components. Providing high-level customer interaction and satisfaction. On call 27/7 for customer service.

    About you

    Position Requirements:

    • Technical Associates Degree such as electrical or information technology;
    • Ability to work remotely and independently;
    • Excellent communication skills and customer interface skills;
    • Analytical problem-solving skills;
    • Looking for road warrior, 100% travel, must live near a major airport (travel can be up to a week at a time, home-based on stand-by for next assignment);
    • Available for training in Duluth, GA;
    • Salaried position, all company paid travel expenses;
    • Must be physically able to work for long periods by walking, standing, sitting, bending, reaching, and performing repetitive work with no restrictions;
    • Must be willing to submit to a background check and drug screening;
    • Must be eligible to work in the U.S. for any employer without sponsorship now or in the future.

    What we offer

    Positions offer a competitive salary and all expenses paid travel. All training performed in Duluth. Excellent opportunity to learn and get your foot in the door. Full benefits offered.

    About us

    Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 40 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services. Join us today.

    Summary

    • Vacancy number: PUB210504
    • Location: Duluth
    • Market: Industry
    • hours per week: 45
    • Branche: Automotive
    • Education level: Other
    • Area of Expertise: Operations & Maintenance
    • Closing date: Thursday, May 30, 2019
    Apply now

    Feel free to contact

    CK

    Cindy King

    Account manager Brunel USA - Detroit

    +1 313-986-9073

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