3rd Line Support Engineer / System Administrator

About this role

• You will work on the existing infrastructure where your knowledge of Cisco will be necessary
• You will have to use your troubleshooting skills, mainly on network related incidents but not limited to
• You will have the chance to manage small technical projects
• You will create and maintain (technical) documentation

About you

What are we looking for in the ideal candidate

• At least 3 years experience as senior support/systems admin
• Proficient in Dutch and English
• A positive attitude and customer-focused service mindset
• Skills and affinity to manage/maintain the documentation (both as knowledge base and for on-boarding)
• Skills and affinity to on-board and coach other employees

Technical skills

• Experience with Cisco networks is a MUST seeing the existing infrastructure
• ITIL certified
• Prior experience with ITSM tools and processes (ServiceNow preferred)
• Microsoft 365 - “Modern Desktop Administrator Associate certification” certified
• Skilled in Microsoft Office (incl. O365)
• Prior experience in working with Microsoft PowerShell
• Experience of networking (HP/Cisco) with good troubleshooting capability
• Prior experience with, printing solutions, monitoring (e.g. PRTG/SolarWinds), IP telephony
• Experience in managing small technical projects.
• Ambition to get certification (Prince)
• Basic knowledge of Cloud solutions. Preferably Azure
• Experience in creating and maintaining (technical) documentation

What we offer

What's in it for you?

Our network and expertise make it possible for us to advance your career!

Brunel has a reputation of working with some of the best in the business and that's what we continually strive for! For over 40 years we have created a global network of interesting clients and connecting them with talented individuals.

Here we work together through a vast array of services where your personal and professional advancement and development are the key factors.