3rd Line Support Engineer / System Administrator

Antwerpen - Belgium - Services - IT & Telecom - Support & Service Desk - Professional Bachelor

We are eagerly looking for a 3rd Line Support Engineer / System administrator with very good knowledge of Cisco Technologies for a client of ours in Antwerp.

Ideally someone who lives in Antwerp or the nearby outskirts (Deurne, Merksem, Wilrijk, Hoboken, etc.).

Feel free to contact

Aurriza Gosseye, Account manager

Apply now

About this role

  • You will work on the existing infrastructure where your knowledge of Cisco will be necessary
  • You will have to use your troubleshooting skills, mainly on network related incidents but not limited to
  • You will have the chance to manage small technical projects
  • You will create and maintain (technical) documentation

About you

What are we looking for in the ideal candidate

  • At least 3 years experience as senior support/systems admin
  • Proficient in Dutch and English
  • A positive attitude and customer-focused service mindset
  • Skills and affinity to manage/maintain the documentation (both as knowledge base and for on-boarding)
  • Skills and affinity to on-board and coach other employees

    Technical skills

    • Experience with Cisco networks is a MUST seeing the existing infrastructure
    • ITIL certified
    • Prior experience with ITSM tools and processes (ServiceNow preferred)
    • Microsoft 365 - “Modern Desktop Administrator Associate certification” certified
    • Skilled in Microsoft Office (incl. O365)
    • Prior experience in working with Microsoft PowerShell
    • Experience of networking (HP/Cisco) with good troubleshooting capability
    • Prior experience with, printing solutions, monitoring (e.g. PRTG/SolarWinds), IP telephony
    • Experience in managing small technical projects.
    • Ambition to get certification (Prince)
    • Basic knowledge of Cloud solutions. Preferably Azure
    • Experience in creating and maintaining (technical) documentation

    What we offer

    What's in it for you?

    Our network and expertise make it possible for us to advance your career!

    Brunel has a reputation of working with some of the best in the business and that's what we continually strive for! For over 40 years we have created a global network of interesting clients and connecting them with talented individuals.

    Here we work together through a vast array of services where your personal and professional advancement and development are the key factors.

    Summary

    • Publication: PUB295003
    • Location: Antwerpen
    • Market: Services
    • Hours per week: 40
    • Branche: IT & Telecom
    • Education level: Professional Bachelor
    • Area of expertise: Support & Service Desk
    • Closing date: Sunday, March 28, 2021
    Apply now

    Feel free to contact

    AG

    Aurriza Gosseye

    Account manager Brunel Belgium Mechelen

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